Stock vanishes in the FBA warehouse.
Lost, damaged, mis-settled - the claim exists, but it sits in reports nobody reads.
Our answerThe settlements are scanned for exactly these cases automatically - for every enabled account.
Amazon · Lost & Found
Fully automated FBA reimbursements: lost and damaged stock is detected, the claim is filed and followed up.
Stock gets lost, damaged or mis-settled in the warehouse. The claim exists - but it expires unless someone traces and argues it by hand. At most sellers nobody does.
Lost, damaged, mis-settled - the claim exists, but it sits in reports nobody reads.
Our answerThe settlements are scanned for exactly these cases automatically - for every enabled account.
Amazon sets deadlines. What nobody files by then is not money any more, it is history.
Our answerFinding happens while the claim is enforceable - and filing happens with reasoning, not as a form click.
The first answer is often a rejection. Whoever gives up then did the work for nothing.
Our answerSpecialists follow up until there is a decision. Every reimbursement appears as a transaction, settled transparently.
An expired claim is no claim at all.
01Detection
Stock gets lost, damaged or mis-settled in the FBA warehouse. The reimbursement claim exists - but it expires unless someone traces and argues it. Lost & Found scans the settlements for exactly these cases automatically, before the deadline settles them for good.
0
hidden fees. What it costs is known up front.
The three cases where Amazon owes you money - and the three nobody hunts for in day-to-day business.
The cases sit scattered across reports no human reads. The machine reads all of them.
An expired claim is no claim at all. Finding happens while it can still be enforced.
02Enforcement
Finding a case is half the work; enforcing it is the other half. The claim is filed with its reasoning and followed up until there is a decision - handled by specialists who run this process every day. You see the result on the settlement.
100%
of found cases are filed and followed up.
A claim with evidence has a different success rate than an informal complaint. Filing happens with evidence.
Behind the process sit people who know it - including the cases that do not fit the template.
No hidden fees: you see what was found, what was reimbursed and what was charged.
Switch Lost & Found on for one or several Amazon accounts.
Detect, file, follow up - without your involvement.
Dashboard and transaction list show every case and every amount.