RM · Review monitoring
We watch your selling accounts around the clock and flag every new review the moment it appears.
One source free forever · No card · Cancel monthly
Every source in one inbox - chronological, with status and owner.
Trustpilot, Google, Amazon and Capterra - every new review, flagged at once.
Every source in order, with status, owner and history.
We report, argue and follow up - you pay for the removal only.
Requests after the purchase, templates per language, one link per platform.
One source free forever, then per watched source.
Every source in one inbox - chronological, with status and owner.
Status, platform, source, stars - the answer is a filter, not an export.
Reviews decide purchases you never get to see. The problem is rarely the review itself - it is how late you find out about it.
In eleven days hundreds of prospects have read it. The complaint behind it was fixable on day two - by day eleven it is a public verdict.
Our answerWe check your accounts around the clock and flag every new review the moment it appears. You set the trigger: all of them, or only those under three stars.
So nobody checks regularly. Whoever looks after Google has no idea what is on Amazon - and the boss hears about it from a customer on the phone.
Our answerEvery source runs into one inbox. Chronological, filterable by rating and platform, with an owner and a history on each review.
The reporting path is slow, the case has to be argued, and after the first rejection people give up. The review keeps dragging the average down.
Our answerWe prepare the report, argue it and follow up. You pay only if the platform actually removes it.
A bad review costs more than the tool that finds it.
In depth
Every one with its own page in the handbook - and here, chapter by chapter, shown and explained.
01Vigilance
A review appears whenever it wants: Saturday night, during your holiday, in the middle of stocktake. A person told to keep an eye on every portal loses that race every week. A machine never does. Per source you decide when you want to know: every new review, or only those under three stars.
24/7
your accounts are checked. Not on weekdays. Always.
Status, platform, source, stars - the answer is a filter, not an export.
02Acting
Scattered across five logins, every review is a discovery. In one inbox it is a case: chronological, filterable by rating and platform, with an owner and a history. The colleague who replies sees what happened before her. The boss sees that a reply went out.
1
inbox for everything written about you.
Every source in one inbox - chronological, with status and owner.
03Fake reviews
Platform reporting paths are slow, the case has to be argued, and after the first rejection most people give up. We do not: we prepare the report, argue it and follow up until there is a decision. And the risk sits with us.
€0
if the review stays up. You pay for the removal only.
A report with reasoning and evidence has a different success rate than an angry click on the report button.
The first rejection is the start of the process, not its end. We stay on it, you get the outcome.
If the platform removes the review, it costs something. If it stays, it costs nothing. Incentives do not get simpler.
04Asking and measuring
Happy customers rarely write, angry ones always do. Watching alone therefore shows a picture more crooked than you deserve. So you ask after the purchase, with templates per occasion and language, and one link per platform so nobody has to hunt. What comes back, you measure: average and trend per source, CSAT surveys with your own questions, every response readable on its own.
1 link
per platform. The customer clicks instead of hunting.
05Measuring
An average tells you where you stand; only the trend tells you whether it is improving. Average and trend per source, CSAT surveys with your own questions, and every response readable on its own - because the twenty sentences behind a 3.8 say what to do.
All watched accounts in a single view - chronological, filterable by rating, with history per product.
You set the trigger: every new review, or only those under three stars.
Act straight from the alert instead of signing into five back-ends.
Link the account. Done.
When do you want to know?
We tell you when something happens.
Open: no dedicated handbook area for reviews yet - the content sits scattered under crm and marketplace.
What it costs
You pay per watched source. Whether one person looks at it or twelve changes nothing.
€0
one source, for good
One source, one inbox, every review seen.
€9.90
per source / month
€8.25
per source / month · €99 per source / year
Everything in Free, plus assignment and history.
€13.90
per source / month
€11.58
per source / month · €139 per source / year
Everything in Team, plus asking and automation.
€17.90
per source / month
€14.92
per source / month · €179 per source / year
Everything in Professional, plus measuring with your own questions.
Prices net. Monthly billing: cancel any time. Yearly billing: twelve months for the price of ten, up front.
We watch your selling accounts around the clock and flag every new review the moment it appears.
Start monitoring freeNo card. Cancel monthly.